And our customers agree:

“It was extremely helpful. New employees as well as established employees felt they gained increased knowledge in their field to better do their job.”
- Nancy M., Option Care Infusion

“We learned several time saving and cost efficiency techniques. I highly recommend an on-site visit.”
- Galina G., Providence Infusion

In addition to remote desktop software, we have the CPR+ Chat feature which allows anyone to start a chat session with one of our CSR’s from within the application. This allows you to get a support question answered quickly, without ever having to pick up the phone. If the question or issue is more involved, the CSR can initiate an online Customer Support session and/or give you a call as needed.

To chat with a CPR+ Customer Support Representative, follow the steps below:

1. Click the Blue Plus Sign icon on the CPR+ Toolbar to open the Remote Assistance screen.
   
   
   
   
2. Select Chat Session.
3. Type a question in the available field.
4. Click the Request Chat button to start the chat session.