Issue #79
May 26, 2009
Editor: Laura J. Pugh
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Issue #79 May 26, 2009 Editor: Laura J. Pugh |
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We all know they are happening, and today more than ever, running a successful Home Infusion and HME business means maintaining efficient billing and AR management. Working harder, faster and spinning your wheels isn’t efficient if you are doing the wrong things or doing things wrong. But how do you really know what the process breakdowns are if you can’t manage what you can’t measure? For those of you who are billing out delivery tickets within 2-3 days, generating over 90% clean claims and have DSOs that average 55 days - congratulations. For the rest of you, what are you doing to improve accuracy and efficiency? Ask yourself three simple questions: Are my processes automated? With CPR+ and RemitDATA’s seamless integration, RemitDATA can automatically pull ERN’s from CPR+ to allow Infusion and HME providers the ability to automatically work, track and report denials, review forms, perform EOB searches, and automate the process of secondary billing. Not only does RemitDATA automate ERNs for Medicare, but for commercial payors as well. Click here to see an example EOB Non-Crossover Report What metrics do I use to measure my effectiveness? What are your top ten HCPCS codes and their denial rates ranked by dollar amount? Do you know your DSOs for A4222? These key metrics are just a few examples of the web-based reports RemitDATA’s reimbursement tool continues to provide CPR+ customers. The simple interface of CPR+ and RemitDATA allows CPR+ customers to instantly analyze their ERNs and have real-time access to payor analytics that will significantly reduce your denial rate, improve operational efficiencies and increase your cash flow! Click Here to see an example Claim Summary by Procedure & Reason Code Report How do I equip and manage the billing staff? By providing an online and self-motivated environment that presents a complete picture of your AR for your team. In order to become self-sufficient, productive and accountable, providers must empower and provide their billing managers and collectors with the necessary tools to become lean and mean. RemitDATA’s interface with CPR+ provides your AR team with the necessary tools to track and work denials in record time, automate secondary billing, as well as, review forms and EOB search functions. Now Billing Managers will have a complete picture of what’s being worked, when, and by whom. This online tracking is a revolutionary change. No more handing out stacks of paper EOBs and hoping that the right thing is being done to collect your cash. Click Here to see an example RemitDATA RemitDATA, Inc. is the industry leader of innovative, easy-to-use, web-based tools that enhance the profitability and automate the workflow processes of healthcare providers. Our solutions work seamlessly with CPR+ to help Infusion and HME providers improve operational efficiencies and increase cash flow. We have been working with CPR+ and their customers since 2005 and empower more than 10,000 customers nationwide to better manage the business of healthcare. For more information contact Jason at jwhiteaker@remitdata.com or call 866-885-2974 ext. 6830. www.RemitDATA.com The CPR+ Prescriptions Dispensed Report is not just a simple report. Combined with the Controlled Substance Reporting module, it’s a one-stop compliance shop for your state pharmacy reporting needs. From the Main Menu, select Reports (4) > Pharmacy Reports (2) > Prescriptions Dispensed Report (2). Select the date range of prescriptions you want to report on. The menu gives you many, many options: you can choose the sort order, whether to include additional information, New, Refills or Both types of dispenses, and deleted or discontinued prescriptions. You can choose to just view the log information (View Rx Disp. Log checkbox) and sort it by whatever column you choose; the information will print in the same format as the full report, but sorted by the column you selected. These reports have many potential uses. Sort by Pharmacist to look at productivity and volume. Filter for new prescriptions only to see what kind of new business is going out the door (or Refills only to see where your repeat business comes from). View the log and sort by Physician to see where your marketing efforts are succeeding – or where they need to improve. If you have the CPR+ Controlled Substance Reporting module, you can select the option to create ASAP data, and the required information will be exported in the format your state requires. Check with your state agency to see if Controlled Substance Reporting is required (and available) for your state. Happy Anniversary to the following customers: Fourteen Years: Total Pharmacy Services Ten Years: Smith's Drug Vital Care, Inc. Five Years: Medical Alternatives One Year: A to Z DME Thank you for being GREAT customers! Since the early DOS days, we have had a minimum screen resolution of 800 x 600. That was what the normal monitor displayed about 15 years ago! The 800 x 600 screen resolution is VERY OLD and limits how much information we can display on any given screen – the patient search grid, the demographic screen, the SPM, etc. Beginning with CPR+ v8.3a, (planned release this fall,) we will be increasing our minimum screen resolution to 1024 x 768. Once this change is in effect, we’ll be able to make some forms a little larger (up to 30% or so larger) and be able to fit more information in the window (form, screen, etc.) |
Report of the Week: CPR+ McKesson Direct Interface Join us to learn about the McKesson Direct Drop Ship Interface. A representative from McKesson Direct will join us to demonstrate the process from beginning to end. Here’s one of Customer Support Representative Jacque Williams’ favorite tips: Are your claims rejecting because you’re sending the doctor’s UPIN or other license number? If you want to send ONLY the NPI, then Option #13 under the 1500 Options tab should be blank. [Databases (7) > Insurance Companies (4) > select a company > Edit (F4) > 1500 Options tab > Option #13.] If so, CPR+ will pull the doctor’s NPI onto the invoice, and no other identifier. If you want / need one of the legacy identifiers to print as well as the NPI, select UPIN, MCD, DEA, etc. from the pop-up list. CPR+ Web Portal Webinar Give Your Patients, Care Givers, Physicians, Ancillary Providers, Referral Sources and Employees the CPR+ Information They Need Over the Web! CPR+ Web Portal is an Internet application that allows you, your patients, referral sources, or anyone you deem appropriate, access to real-time CPR+ data through a web browser. Linked to your company’s website, CPR+ Web Portal lets you create a “Patient Login” or “Referral Source Login” area, enabling you to give access to patients, care givers, doctors, case managers, and others. With the CPR+ Web Portal, patients can see recent deliveries, a list of rental equipment in their home, and their complete Medication Profile. They can view and print drug monographs, request additional supplies, and much more. Case Managers and Referral Sources can enter a new patient referral which can be “accepted” in CPR+, saving your staff time. All access and data is password protected and uses the latest encryption technology so you can be assured that everything is secure and HIPAA compliant. Special Pricing for June: Receive 10% off the module price when purchasing CPR+ Web Portal during the month of June. For more information, contact Erika Salvato at 877-277-4876. We're Gearing Up for the The arm twisting is working! The D.H.S. Cycling Team added two more members this week. Stuart Crane and David Long (of Southern Imaging) will join Jeff Johnston, John Mathis and Josh Duncan on the 100 mile ride. It's not too late! If you'd like to help us raise funds for the American Diabetes Association's Tour de Cure 2009, please send your donation to us by June 6, payable to the ADA. No amount is too big or too small. We will match your contribution, dollar for dollar in an effort to support this worthy cause. Click Here to learn more about the Tour de Cure. If you have questions for a member of the D.H.S. Cycling Team, or to learn more about donating, please drop us a line.
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