Issue #40
August 26, 2008
Editor: Laura J. Pugh
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Issue #40 August 26, 2008 Editor: Laura J. Pugh |
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It’s just about that time of year again! It won’t be long before the leaves will be falling, the temperature dropping and the CPR+ annual release will be posted. Since implementing the annual release cycle three years ago, we’ve released dozens of major, new enhancements and hundreds of minor ones every October. This year is no exception and is packed with some of the most exciting and most often requested enhancements to date. In this article, I’m going to give you a “sneak peak” at some of the more interesting and most often requested enhancements. I don’t want to make this article a “novel” so I’m going to give you a 10,000 foot view. Make sure you join us at this year’s User Conference October 3rd – 5th to get the details on how to use these exciting, new enhancements and how they will help make your business more efficient! User Defined Delivery Tickets (PDL # 21889): Without a doubt, the most often requested changes are to the Delivery Ticket. Unfortunately, these changes are usually very specific to the organization making the request. To help give users more control over the look of their Delivery Tickets, we’ve added the ability to customize tickets just like we have for Rx labels and patient statements. You will now have the ability to move things around, add new fields, add your company logo, etc. to the following types of tickets: standard Delivery Ticket, standard Delivery Ticket with pricing, Pickup Ticket, Point of Sale Ticket and Clean Room Ticket. Electronic Insurance Verification 270 / 271 (PDL # 24055): The 270 is the electronic format that is required to send an eligibility inquiry to an insurance company. The 271 is the response that is sent back by the insurance company. We are happy to report that we’ve recently completed all of the testing and are certified to send and receive these types of transmissions through Emdeon. After sending the 270 and receiving the 271 response, you will be able to view miscellaneous information about the patient’s coverage such as co-pay amounts, max-out of pocket, deductible amounts, etc. Rental Item Depreciation (PDL # 25484): This enhancement will allow users to enter a “Depreciation Lifespan” for each rental item in inventory. Based on the “Date Placed in Service” and the “Acquisition Cost” for each item, CPR+ will calculate and display the “Residual Value”. We’ve also included a report that can tell you the value of rental items as of a specified date. Expanding the Length of Patient Names (PDL # 25681 & PDL # 26079): This is another modification that has received quite a few requests throughout the years. The length of the patient’s last name (currently 15) and first name (currently 14) have been expanded to 25 characters each. You will notice slight changes to most of the forms and reports throughout CPR+ to accommodate the amount of space needed to display this amount of characters. RTB & Confirmation File Managers (PDL # 24049): If your Ready to Bill or Delivery Ticket Confirmation files are large and difficult to manage, then we are sure you will appreciate this new enhancement. In both of these areas, we’ve added numerous filters to help you narrow your search and allow your staff to focus on the tickets that they need. See the screen shot below:
Click here to learn about more 8.1a enhancements and get prepared now!
Synagis is the only FDA approved medication to help protect high risk babies’ lungs from severe RSV (Respiratory Syncytial Virus), which can lead to a serious lung infection if not treated. RSV is the #1 cause of hospitalization in babies under one year of age. Synagis is not a vaccine. Each shot of Synagis provides a dose of virus-fighting antibodies that help prevent RSV. Synagis has been given to more than one million children in the US since its introduction in 1998. With the Synagis season fast approaching, we wanted to let our customers know what CPR+ can do to help. CPR+ includes a feature to track Synagis information and injections. This is offered in the CPR+ program as a FREE module. To have this module activated please contact the Support Department and just ask for the Synagis module. A support representative will assist you in the activation process. If the Synagis module has been activated, you will have a colorful syringe icon at the bottom of the Patient Demographics screen. If the syringe is gray, then the Synagis module hasn’t been installed on your system yet.
MedImmune recently began using “RSV Connection” as a national clearinghouse for all Synagis baby data. Each baby will be given a unique ID. To support reporting on the RSV Connection ID, CPR+ has a new field on the main Synagis screen. Note: You must be on v8.0f or later to use this new field.
Synagis distributors are required to provide MedImmune with extensive patient status and dispensing information in order to receive rebates and discounts on this very expensive drug. Four of the reports required by MedImmune are included in the CPR+ Report Library Service module*. These are:
The reporting requirements are standard for every Synagis distributor. Changes for the 2008-2009 season include the new RSV Connection ID on all patient status reports and weekly dispensing reports. You don’t have to use the Report Library to produce these reports. You can track the information manually, or in a spreadsheet, or even with Post-It Notes plastered on a very large wall. But by working closely with our Synagis-dispensing customers, CPR+ has been able to create reports that produce this information on demand with just a few mouse clicks. Anne Martin, DPh. is a pharmacist at IV Solutions in Nashville, TN. Now in her third season using the Synagis reports in the CPR+ Report Library Service, Anne says,
See the F1 Help for detailed information about using the Synagis module. If you want more in-depth assistance, schedule some Virtual On-Site Training. Contact Nick or Erika to obtain information on the Synagis reports and the Report Library Service. *Some drug representatives may ask for additional information to supplement the required data. The reports in the report library service meet MedImmune’s reporting requirements and can’t be modified to deviate from those requirements. |
Coming in v8.1... Announcement: 2008 Pre-Conference D.H.S. Hires Full-time Programmer for CPR+ Web Portal by Jeff Johnston We’re pleased to announce that Mike Brown has recently joined the D.H.S. team as a full-time developer for CPR+ Web Portal. Mike has many years of programming and web development experience and is now focused exclusively on CPR+ Web Portal. As you may know, Web Portal gives you the ability to securely share some of your CPR+ data with patients, caregivers, physicians, case managers, nurses and referral sources. Coming soon, we will offer even more web-based functionality designed for your internal employees, including senior management, clinicians in the field and more. We are totally committed to the ongoing development and enhancement of this cutting edge product. For more information on CPR+ Web Portal, contact Nicholas Tieu today.
This week’s profile features an employee that many of you have had the pleasure of talking with over the last few years. DeWonna Walker is one of the eBilling Specialists in the Customer Support Department. DeWonna came to D.H.S. with five years experience as a pharmacy technician and supervisor of a busy pharmacy. With this knowledge, she was able to join our staff as a Level I Customer Support Representative in March of 2004. In typical DeWonna style, she dedicated herself not only to learn the software, but to learn it from the customer’s point of view so that she could understand how the customers use it. When speaking to DeWonna, you surely can hear her smile and appreciation of all of you, our customers. She has worked in various capacities here at D.H.S. and no doubt many of you have spoken to her about one issue or another. Over the years she has gained extensive knowledge in the electronic billing area of the program. She has worked very closely with our other Masters (Tina and Lisa) to gain the knowledge needed to become a specialist. Everyone on the eBilling team agrees that when they look at the monies that our customers bill/collect, and know that they were able to assist them in getting there, it makes the job worth it. When we asked DeWonna what she liked best about working with CPR+ customers, she said “What I like most about our customers is their confidence in the support they receive and their positive attitudes, which makes it an enjoyable experience for all of us.” When you call in with an electronic billing issue you can rest assured that if DeWonna takes your call, your issue will be handled in a professional, upbeat manner. Adding a Sound File to CPR+ Do you have a favorite jingle you’d like to hear when you receive a NEW To-Do or NEW Scheduled entry within CPR+? Did you even know that you have the ability to have a sound played when you receive a To-Do or scheduled entry? Well, you can! For each employee, you can set the sound file they would like to hear by following these steps. From the Main Menu go to Databases (7) > Employee Data/Security Setup (8) > Select the employee > Options Tab. Click the ellipsis button to the right of the Sound File field and navigate to the .wav file the user would like to hear. Each time that user is assigned a new To-Do or a new entry is entered on his or her schedule, that sound file will be played.
Medi-Span Functionality User Conference Class Highlight:
You may contact us: By writing to us at: By Telephone/Fax: By Email: Website: |
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DeWonna Walker,
