CPR+ Weekly Infusion

Issue #9

January 29, 2008

Editor: Jeff Johnston

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Batch Cash Posting in CPR+

In last week’s newsletter, Lisa mentioned, “Customers have been telling us that they want to increase their efficiency in generating invoices and posting payments.” Lisa’s article focused on Batch Invoice Creation. This week, the focus is on batch posting payments.

What is Batch Posting?

The traditional way to post a payment in CPR+ is to retrieve a patient’s Account Status Screen, locate the correct invoice and post the payment to that specific invoice. A few years ago, we developed and released a Batch Posting feature to streamline this process.  Batch posting allows you to view all open invoices, filtered for a specific payor or payor type.  You can then go down the list and post payments to the appropriate invoices without having to retrieve each individual patient account. CPR+ automatically assigns a batch number to the posted payments and keeps a running tally of the amount posted.

We’ve tried to accommodate the following scenarios with batch posting:

1. You receive a large check from a payor that needs to be posted to numerous patients,

2. You have several checks that you want to post as a single batch,

3. You want to force the batch to balance against a predetermined total, or you want CPR+ to calculate the total amount being posted.

Here’s How it Works.

The batch posting feature can be accessed from two different places. First, from the Billing / Financial Menu (5), select Batch Processes (2) and then select Batch Post (2). Second, from the Billing / Financial Menu (5), select Create Invoices / Post Payments (1) then click the Batch Post (F6) button at the bottom of the Select Patient screen. Either way, you can create and edit cash batches from the batch posting screen. This screen also allows you to view all of the batches that have been created, when they were created, who created them, the total amount of the batch, the check number (if single check), whether or not the batch was completed, the date the batch was posted and if someone is currently in a specific batch.

Batch Posting Screen

A new batch is created by clicking the Add (F10) button which brings up the Batch Posting Setup screen. The Batch Number, Date Created, Created By and Date Posted fields are automatically generated and cannot be modified. The date that the check was deposited should be entered in the Deposited On field. The Total Amount is the total dollar amount of the check or checks that will be included in the batch. If the Total Amount is entered (which we recommend), you will not be able to post the batch until the total of all of the payments equals the value entered. The # of Checks can be set to either One or Multiple. If One is selected, you must select a Payor and enter a Check # before you can continue. If Multiple is selected, the Payor is optional and the Check # is disabled.

Read the Rest of the Article Here...

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Question of the Week

Southern Imaging / Printing Solutions

By Jeff Johnston

The relationship between Southern Imaging and Definitive Homecare Solutions began in the fall of 2000 when one of our first customers to implement CPR+ for Windows called us up and asked if we could print IV labels on a Thermal Printer.

“What’s a Thermal Printer?”, we asked.

The next day, one showed up on our door courtesy of Mr. David Long and his company Southern Imaging. That was the beginning of a great relationship. David and his staff know their products inside and out, and they also know CPR+. Most of all, they understand that if they take care of the customer, everything else will take of itself.

Since 2000, Southern Imaging has worked with virtually every CPR+ customer, providing outstanding customer service, technical assistance and product support. As most of you know by now, pharmacy labels from Thermal Printers look fantastic, print very quickly and are completely quiet. I’m sure you remember the day you had a memorial service for your old, slow and loud Okidata 320 dot matrix printer. Can you imagine ever going back?

Today Southern Imaging has provided well over 1,000 printers and the related media to hundreds of satisfied CPR+ customers. In addition to label printers & media, Southern Imaging also provides superb technical and product support that reflects a working knowledge of the home infusion office, its labeling needs and CPR+.

For CPR+ Scan and Palm users, Southern Imaging provides barcode readers, mobile computers, asset labels and more. Finally, Southern Imaging offers an in-house art department and vast selection of promotional products like pens (have you used our CPR+ pens and mousepads?), writing pads, magnets, and more to promote your business.

We enthusiastically recommend Southern Imaging for all your printer, label, scan device or promotional product needs because we know they will take great care of our customers. Check them out online at www.simaging.net/cprplus or call David at 800-544-4914, ext. 305 or via email at dlong@simaging.net.

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In This Issue...

Batch Cash Posting in CPR+

Announcements: User Conference & CPR+ for HME Presentation

Vendor Profile: Southern Imaging / Printing Solutions

Question of the Week

CPR+ Tip of the Week

Question of the Week

5th Annual CPR+ User Conference & CPR+ for HME Presentation

1. 5th Annual CPR+ User Conference Oct. 3rd, 4th and 5th in Columbus, Ohio. We’re pleased to announce that the 5th Annual CPR+ User Conference will be held at the Hyatt Regency Hotel, October 3rd – 5th, 2008 in Columbus, Ohio.  This year, we plan to hold a full-day “CPR+ 101” seminar on Friday, as well as co-sponsor another Pre-Conference Reimbursement Seminar with Reimbursement Concepts. The Hyatt Regency is one of the premier meeting and conference facilities in Ohio. Located in the heart the “Arena District” in downtown Columbus, attendees will be within walking distance from fine dining, shopping, nightlife and the infamous "Short North Gallery Hop." Mark your calendars and make plans to attend this year’s conference now!

2. Last Chance to register for the CPR+ for HME webinar being held TODAY at 2 pm EST. During this 60 to 75 minute session, we’ll demonstrate how CPR+ for HME can dramatically simplify the management of your HME operation. If you’re doing HME with another system, give us an hour and we’ll show you how to eliminate the double entry of data and consolidate your business reporting. Click here to register.

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Question of the Week

How many patients are you providing service to right now who need an Authorization for therapy and you don’t have one, or you do have an Auth but it is about to expire?

Unless you’re using the Authorization List, which displays all of the orders in your system that require an Auth and don’t have one AND all the orders in your system that have an Auth that is about to expire, it is very difficult to know.

Getting stuck providing service without a payor’s prior authorization will almost certainly result in delayed billing, unnecessary denials, reduced cash flow and higher blood pressure (your and your boss’s!).  If you’d like to see an automatically generated, real-time list of ALL patients who need an Auth and don’t have one, or have one that is about to expire that can be easily worked everyday to make sure your blood pressure stays nice and low, contact Erika Seitz at Erika@cprplus.com or by phone at 866-277-4876.

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Tech Corner

Coordination of Benefits

By Ted McGraner

Did you know that CPR+ has functionality to send your Coordination of Benefits payor information directly to Medicare? CPR+ allows you to assign a “Crossover Payor” when creating invoices. This selection is limited to those payors that are assigned to the patient. CPR+ only requires that the OCNA number be populated in the Insurance Company database. Selecting a “Crossover Payor” also populates the insured’s name in box 9 and the appropriate policy/group number in box 9a. Note that as of 01/01/2008, Medicare will no longer automatically crossover claims without this information populated.

A list of OCNA numbers can be found at http://www.cortexedi.com/
images/OCNA.pdf
.

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In Next Week's Issue

Automatic Pharmacy Calculations in CPR+

Tech Corner: Setting Up a Fax Server

CPR+ Tip of the Week

Contact Information

You may reach us by the following ways:

By writing to us at:
Definitive Homecare Solutions
6665 Busch Blvd.
Columbus, OH 43229

By Telephone/Fax:
Local Phone #: 614-543-8800
General Phone #: 866-277-4876
General Fax #: 614-543-8878
Support Phone #: 877-277-4876
Support Fax #: 614-543-8848

By Email:
Sales: sales@cprplus.com
Training: training@cprplus.com
Support: support@cprplus.com

Website:
http://www.cprplus.com

 
             
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