Mike Clark

Director of Operations

Start Date at D.H.S.

March 2008

Experience & Background

For more than 15 years, I have practiced law in the State of Ohio representing businesses in a number of industries, including software and technology companies like D.H.S. For seven years prior to joining D.H.S., I was proud to represent the company as its outside counsel.

Certification/Knowledge

I have both a Bachelor’s and a Master’s degree in Economics and a Juris Doctor. I have been licensed to practice law in Ohio for more than 15 years.

Why I work at D.H.S.

From my years of representing the company, I regard D.H.S. as one of the most dynamic businesses in terms of its product, service, and business development, and its responsiveness to its customers and employees. Having had the privilege of being involved in its previous development, I look forward to contributing to D.H.S.’ future development on a full-time basis.

Ted McGraner

Senior Business Analyst

Start Date at D.H.S.

October 2000

Years of Industry Experience

10 years in healthcare and 4 years in training

Previous D.H.S. POSITIONS

Director of HME Services, Director of Implementation & Training, Customer Support Representative, Director of Customer Services

Previous Industry Experience

I was a Director of Reimbursement for a medium-sized HME/RT business in central Ohio.

Certification/Knowledge

I have a Masters Degree in Instructional Technologies (Education), and I'm a Citrix Certified Administrator (CCA), MetaFrame XP, FR2.

Why I work at D.H.S.

D.H.S. is a forward-thinking, conscientious company that recognizes and acts upon the needs of its customers and employees. As a member of the Senior Management Team, I am involved in many areas of company policy and decision making.

John Mathis

Director of Customer Support

Start Date at D.H.S.

April 2004

Years of Industry Experience

10 Years

Previous Industry Experience

I was the General Manager of Ambient Healthcare. Also, I was involved in the startup and operation of five other infusion companies in Florida, all of whom used CPR+.

Work on Other Teams, Committees or Projects

I headed up the Training and Implementation of CPR+ for Ambient Healthcare.

Why I work at D.H.S.

It gives me an opportunity to use my home care experience and help make D.H.S. a better company for our current and future customers. As the Director of Customer Support Services, I am responsible for assuring that customers get competent answers to their questions in a timely manner.

For many years, I’ve been on the other end of the phone, calling D.H.S. for support. I know what it’s like to run a busy infusion company. I think my previous experience gives me a unique perspective and is a real advantage to how I approach my job.

Darren Young

Director of Sales and Training

Start Date at D.H.S.

January 1998

Years of Industry Experience

20 Years in the Healthcare Industry

Previous D.H.S. Positions

Customer Support Rep., Trainer, Director of Training, Director of Customer Support, Sales, Director of Product Development & Director of Customer Support

Previous Industry Experience

I have held positions as a Pharmacy Manager, IV Department Supervisor, and Non-Commissioned Officer in charge of pharmacy services.

Certification/Knowledge

I was an Honor Graduate for US Army's Pharmacy Specialist Course. After working for D.H.S., my fascination with computers led me to return to college where I graduated with Bachelor’s degree in Computer Information Systems.

Why I work at D.H.S.

I enjoy working for D.H.S. for a number of reasons. We have a great staff that is truly committed to providing the best software and support in the industry. Customer requests and ever-changing healthcare regulations require us to constantly add enhancements to CPR+. I enjoy working with customers on these enhancements as well as the challenge of designing and implementing the best solutions to meet the customers’ needs. I (as well as the rest of the programming staff) appreciate the fact that this allows us the opportunity to utilize the very latest technologies.