Darren Young

Director of Product Development

Start Date at D.H.S.

January 1998

Years of Industry Experience

20 Years in the Healthcare Industry

Previous D.H.S. Positions

Customer Support Rep., Trainer, Director of Training, Director of Customer Support, Sales, Director of Product Development & Director of Customer Support

Previous Industry Experience

I have held positions as a Pharmacy Manager, IV Department Supervisor, and Non-Commissioned Officer in charge of pharmacy services.

Certification/Knowledge

I was an Honor Graduate for US Army's Pharmacy Specialist Course. After working for D.H.S., my fascination with computers led me to return to college where I graduated with Bachelor’s degree in Computer Information Systems.

Why I work at D.H.S.

I enjoy working for D.H.S. for a number of reasons. We have a great staff that is truly committed to providing the best software and support in the industry. Customer requests and ever-changing healthcare regulations require us to constantly add enhancements to CPR+. I enjoy working with customers on these enhancements as well as the challenge of designing and implementing the best solutions to meet the customers’ needs. I (as well as the rest of the programming staff) appreciate the fact that this allows us the opportunity to utilize the very latest technologies.

Kathy painchaud

Quality Assurance Manager / Product Development Liaison

Start Date at D.H.S.

May 2009

Summary of Experience

I spent  11 years working in a similar industry-- for IntraVet, a company that supported and designed custom practice management software for veterinarians. I filled many roles there including management in programming and QA. We went through the same migration from DOS product to Windows and then to .Net, growing from 6 employees to sixty. Before that, I worked for Chase Manhattan Mortgage Corporation in support, training and technical writing.

Why i work at D.H.S.

When IntraVet’s Ohio location was shut down, I wanted to work for another company who committed to providing the best service and the best product possible. A company like D.H.S. also provides opportunities to contribute in a variety of areas.

Cindy Robinson

Quality Assurance Specialist

Start Date at D.H.S.

May 2009

Summary of Experience

I have been in computer/software technical support for 4 years. I have 12 years experience developing best practices and support documentation for banking, pharmaceutical packaging and computer industries.

Most recently, I enjoyed technical support and documentation for a veterinary practice management software company. Prior to that, I specialized in procedures and documentation for ISO 9000 & 9002 certifications for several different industries.

Why i work at D.H.S.

I was accustomed to working for a company that was rated #1 in customer satisfaction, in its field, for 12 years in a row. When my co-workers and I suddenly found our jobs eliminated, several of us were happy to be able to make D.H.S. our new home. This is a business where quality support and solid work ethic are not only a goal, but a reality. I hope to be able to benefit my customers and co-workers with my technical and procedural knowledge.

sue James

Quality Assurance Specialist

Start Date at D.H.S.

September 2009

Years of Industry Experience

I have 28 years in the Health Care industry.

Previous Industry Experience

15 years experience in software implementation, training, business needs analysis, project management, and customer support. I also have 13 years experience in A/R Management and Billing.

Why I work at D.H.S.

The staff, and management alike, cares. They care about the people they are serving, and they care about each other. The company culture is phenomenal. I am very excited about contributing my skill sets to the team, and to develop an expanded knowledge of the homecare industry.

Nathan Stine

Quality Assurance Specialist

Start Date at D.H.S.

May 2009

summary of experience

I have been doing some sort of software, hardware, or networking technical support for 9 years.

I was a tech support rep for Veterinary Practice management software as well as a part of an internal IT team for a small, private university. While in college, I had the pleasure of acting as a teaching assistant for nursing informatics classes.

Why i work at D.H.S.

When I met with Jeff, I immediately got the sense that he was interested in the satisfaction of both his customers and employees. Knowing that the management team takes a personal interest in my success helps to motivate me to go the extra mile for our customers. The dynamic and friendly small-business atmosphere makes coming to work a pleasure, rather than a means to a paycheck.

Guy Evans

Quality Assurance Specialist

Start Date at D.H.S.

June 2012

Years of Industry Experience

I have over eight years experience in the pharmacy industry.

Previous Industry Experience

I have worked for two mail order pharmacies over the past few years. I wore many hats at each location starting at entry level customer service and working up to senior business analyst. These opportunities gave me a unique perspective on not only pharmacy operations but how the industry functions as well.

Why I work at D.H.S.

DHS is a small company that's focused on excellence, employee wellbeing and customer care. I have worked for larger companies in the past and have always felt like people were lost in the shuffle and customers were a means to an end instead of the primary focus. I spent some time considering what my new career opportunity would be and quickly realized that DHS would be a great fit for my personally and professionally.

Scott Adkins

Senior Developer

Start Date at D.H.S.

February 2001

Years of Industry Experience

15 years of software development experience

Certification/Knowledge

I received an AAS degree in Computer Programming. I have extensive experience in Visual Basic, .Net, Visual Fox Pro, and MS SQL Server. In addition, I am experienced in systems analysis/design/implementation training, database, and networking design and administration.

Work on Other Teams, Committees or Projects

I have worked on CPR+ Enterprise, Ordered Therapy Project, CPR+ Palm/Scan Projects, HIPAA Team, and the NCPDP v5.1 conversion project.

Why I work at D.H.S.

I'm the senior programmer for D.H.S. and, as such, I've assisted in designing, developing and implementing almost every significant change to CPR+ since I joined the team. The knowledge and experience I've gained since I've joined D.H.S. has greatly increased the speed, efficiency, and stability of CPR+.

I'm certain that with the combined efforts of me and the rest of the programming department, CPR+ will continue to lead the Home Infusion Industry for many years to come.

Ann Porter

Reports and Database Specialist

Start Date at D.H.S.

January 2006

Years of Industry Experience

20 years of IT experience, 6 years specializing in Home Infusion software

Previous Industry Experience

I was D.H.S. employee #4, doing customer service, software development, and taking care of the cat when Stuart went on vacation. I helped write the early electronic claims submission and Medi-Span interfaces for the DOS version of the software, and continued to work for the company as an independent contractor for two years after moving to Texas.

Why I work at D.H.S.

I’ve known Stuart Crane for 20 years, and his positive attitude, encouragement and vision have changed my life. I’ve lived in Southeast Louisiana since 2002, and when Hurricane Katrina separated my family for a few months, Stuart and Jeff gave me what I needed most—a job, where the work was interesting and useful, and I could make a real contribution.

D.H.S. is an ideal place to work for anyone with ambition and initiative – Stuart, Jeff and the entire senior management team value the employees, treat us with respect, and are happy to give us the ball and let us run with it to get a project moving. It’s rewarding to be a part of a team whose product offers real value to our customers and their patients.

Ron McCoy

Programmer

Start Date at D.H.S.

August 2002

Years of Industry Experience

23 years as a programmer with 8 years experience working at D.H.S.

Certification/Knowledge

I have an Associate in Science in Data Processing Technology. I also have a certificate for the Accelerated SQL Server class and worked as a SQL Server Database Administrator (DBA) at previous companies.

Work on Other Teams, Committees or Projects

Besides working on CPR+, I also do all the data conversions for new and existing customers.

Why I work at D.H.S.

Being assigned the responsibility of doing the data conversions has given me a new perspective on the client’s needs. The successful implementation of CPR+ at a client’s site is very rewarding. While working at D.H.S. can be very challenging, it can also be very satisfying. Each employee can achieve as much as they desire and also learn while doing it.

Luke Eisenbraun

Programmer focusing on Mobile Solutions

Start Date at D.H.S.

March 2003

Years of Industry Experience

I have 16 Years of professional hardware/software development.

previous industry experience

I have been part of some great teams in various industries including Qwest Communications (telecom), Owens Corning (fiber glass), ABB (automation control), Mettler Toledo (scales), Lindig Associates (insurance software) and Novatec (network administrator/developer) and many more.

Certification/Knowledge

I have a Bachelors degree in Electronics Engineering from DeVry and have designed and built custom electronics for years. I’m a 17 year member of the IEEE and participate in their extending education activities. For 20+ years I have been a freelance recording engineer/acoustic and electrical consultant and production producer.

Why I work at D.H.S.

I consulted with D.H.S. for the initial CPR+ Palm application before accepting a job offer here. D.H.S. has been a great place to work and I enjoy new product development the most. The people I work with are experts. We use design methodology that puts the customer first. When one sees constant growth in a company, like D.H.S., it is a good sign for ones career.

Christian Dunn

Programmer

Start Date at D.H.S.

September 2004

Years of Industry Experience

I have a little over a year of experience working with customers in the medical field. I have about two years of experience working with customers on a technical level.

Previous Industry Experience

I have a total of seven years customer service experience (five years of telephone-based customer service).

Certification/Knowledge

I am close to receiving my Microsoft Certified Professional certification, as well as being certified in Windows XP Professional Desktop Support.

Work on Other Teams, Committees or Projects

Before splitting off the eBilling Team into its own department, I was involved with the support of the Claimsnet module within CPR+.

Why I work at D.H.S.

D.H.S. truly is the best company that I have worked for. I have never worked for a company that has treated me as well as D.H.S. has. Above all, I immensely enjoy the work I do and the people that I work with.

Dan Laney

MBI Team Manager/Programmer

Start Date at D.H.S.

January 2006

Years of Industry Experience

Over 20 years IT and software development experience and 8 years experience at MBI.

Previous Industry Experience

10 years of experience working for Systematics, Inc. as a software developer, implementation project manager, and as a software product presenter. Also, I was a Software Licensing Manager with Acxiom, Inc. and a Senior Programmer and Project Manager with Management by Information.

Education / Certification / Knowledge

I have a Bachelors Degree in Music, a Graduate Studies in Music, and an Associates Degree in Computer Programming. Some of the courses I’ve taken: Various Courses in JAVA Programming, Visual Basic .NET, C#.NET, MS SQL Server 2000 System Administration, MS SQL Server T-SQL Programming.

Why I work at D.H.S.

As part of the acquired MBI team, I am very excited to be a part of the industry leading team in the Home Infusion Software industry. I am looking forward to not only continuing to provide top quality technical support to those clients still using the MBI software products, but also to the opportunities to contribute to the continued growth of D.H.S. and to the on-going improvements being made to the CPR+ product.

Mike Brown

Programmer / Web Developer

Start Date at D.H.S.

November 2008

Years of Industry Experience

Over 37 years of experience in the IS/IT area

Previous Industry Experience

I am new to the medical services industry, but have extensive experience in the computer industry having worked as a computer operator, programmer, application analyst and project manager. In my prior life I worked for Lazarus, CompuServe, BISYS Fund Services and the Columbus Dispatch.

Certification/Knowledge

I have Web programming experience in ASP.NET, PHP, ASP, Javascript, VBScript and DBMS experience with MS SQL Server and Access. I also had a PMP certification in project management for nine years.

Why I work at D.H.S.

Jeff and Stuart offered me the opportunity to enhance the Web Portal product offering which has also allowed me to grow in my knowledge of the Microsoft web development technologies here at D.H.S. I hope to be able to contribute to the company's ongoing success. The team here at D.H.S. is a great group of people to work with, and the product development team has a real collaborative spirit.

Ben Turski

Programmer

Start Date at D.H.S.

May 2009

summary of experience

In my 7 years of customer service experience, I have supported business and residential network environments. Most recently, I worked with the Veterinary Medicine community supporting practice management software in the continually highest-rated software support center in the Veterinary Practice Management software industry.

Additionally, I have many contributions in software development as a contractor, and have assisted with testing and development related to the Microsoft .Net Framework. This experience includes database design and performance monitoring with Microsoft SQL Server 2005/2008.

certification / education

Computer Systems Certificate

Pursuing Software Development degree

Why i work at D.H.S.

Definitive Homecare Solutions is a company founded on the same ideals and goals as my previous employer. It is refreshing to know that there are companies with the "family feel" and relaxed environment that D.H.S. has and that I have the opportunity to be a part of it. I look forward to contributing to the team and continue to provide an excellent customer support experience for D.H.S. customers.

Ron Olds

Programmer

Start Date at D.H.S.

December 2011

Years of Industry experience

I have 20+ years as a software developer. Working for small to medium companies, designing & developing the software needed to run their day-to-day business.

Previous Industry Experience

I worked for a company that handled third party workmans comp claims for over four years developing software and reports.

certification / knowledge

I have over 20 years as a FoxPro / VFP developer and have had training in ASP.NET as well as setting up different servers.

Why i work at D.H.S.

D.H.S. is a new company for me and a great opportunity to add my knowledge and learn new things from some of the best. I also enjoy working with all aspects of software development and computers.

Ben Buening

Programmer

Start Date at D.H.S.

May 2012

Previous Industry Experience

I have six years of experience engineering software in the financial industry.

certification / knowledge

I have a BS of Computer Information Systems and six years of professional experience as a software engineer for Windows and web environments, primarily using Microsoft technologies.

Why i work at D.H.S.

D.H.S. has provided me an opportunity that promises to grow my skill set and experience doing interesting work with interesting people.

Prashant Kadatane

Programmer

Start Date at D.H.S.

July 2012

Years of Industry experience

I have 21 years Programming experience in small to medium-sized businesses.

Previous Industry Experience

I have worked with a state agency for five and half years as a Programmer to maintain and enhance their financial accounting applications. I have worked for Retail, Pharmaceutical Software solution companies and Manufacturing companies.

certification / knowledge

Bachelor's Degree in Computer Engineering; Certified Software Quality Testing Analyst.

Why i work at D.H.S.

The people here are really nice, friendly and make you comfortable right in the first visit. The work environment is really good, and I look forward to working with D.H.S. to contribute to the success of the company and get my skills enhanced from some of the best in the industry.

DAVID BOOTH

Programmer

Start Date at D.H.S.

July 2012

Years of Industry experience

I have over 15 years of professional development experience in each a developer, lead and managerial capacity with a focus on the government, education and the financial industry.

Previous Industry Experience

I have worked for many years as a consultant developing software for a large variety of clients creating web sites, Windows programs and mobile applications.

certification / knowledge

My experience in developing and designing applications includes the usage of ASP.NET, ASP MVC, PHP, .NET, and C # using SQL Server, Oracle, and MySQL. I have received professional training in WCF, WF and Azure.

Why i work at D.H.S.

After years of consulting and working for large corporations, I am very excited to be working for a company with a strong focus on quality and dedication to customer satisfaction. I am inspired by a company that looks to continuously develop its use of technology and the skills and success of its employees. I look forward to working with the current team of developers to continue creating industry leading applications for many years to follow.

Wes Kroeker

Product Support Analyst

Start Date at D.H.S.

July 2010

years of industry experience

I have 10 years of Customer Service and 4 years of Technical Support experience in  small/medium business environment.

Certification/Knowledge

I am Network + certified.

Why i work at D.H.S.

After working for big corporations, it was nice to come to a "small" company. The environment was warm, personable, and made me feel very welcome. I love a challenge and in the Tech Support industry this translates to also loving my work.

Andrew Blasiman

System Administrator

Start Date at D.H.S.

September 2011

summary of experience

I have been working in the industry for 10 years now. Previously I worked for Marlington Local School District as a Systems Administrator for around 5 years. During my time at Marlington I was fortunate enough to learn many different aspects of technology from client workstation support to network and server administration. After I left Marlington I enlisted in the United States Air Force as a Systems Administrator. I was fortunate enough to get stationed at RAF Mildenhall in England. I spent four years in the Air Force and I deployed once to Afghanistan in support of an Army Special Forces team. After the Air Force, I moved to Virginia to work as a Lab Manager overseeing a two million dollar infrastructure for Raytheon.

Certification/Knowledge

Bachelor's Degree in Information Technology, Franklin University, Columbus OH, 2010

Associate's Degree in Computer Network Administration and Security, Stark State College of Technology, Canton, OH, 2005

CompTIA Security+ Certified

Why i work at D.H.S.

I've always been attracted to small businesses that are passionate about using technology to benefit their company. Our company is constantly looking to improve the existing infrastructure and make use of the latest technological advances including virtualization. It's important to me to work for a company that cares about improving their technological processes and about their people. DHS certainly excels at both.