Mike Clark

Director of Operations

Start Date at D.H.S.

March 2008

Experience & Background

For more than 15 years, I have practiced law in the State of Ohio representing businesses in a number of industries, including software and technology companies like D.H.S. For seven years prior to joining D.H.S., I was proud to represent the company as its outside counsel.

Certification/Knowledge

I have both a Bachelor’s and a Master’s degree in Economics and a Juris Doctor. I have been licensed to practice law in Ohio for more than 15 years.

Why I work at D.H.S.

From my years of representing the company, I regard D.H.S. as one of the most dynamic businesses in terms of its product, service, and business development, and its responsiveness to its customers and employees. Having had the privilege of being involved in its previous development, I look forward to contributing to D.H.S.’ future development on a full-time basis.

Steve Scholl

Finance & HR Manager

Start Date at D.H.S.

May 2000

Why I work at D.H.S.

D.H.S. listens to its customers and is attentive to their requests. As a company, we view ourselves as your business partner, not strictly as your vendor. You know us by name, not just a faceless voice on the other end of the call. I think this sets us apart from the average software vendor.

We are real people who understand that you rely on our software and us every day. From a billing standpoint, this means billing accurately, in a timely manner, and to the appropriate individuals.

My previous six years as Operations Manager for an industrial automation software company have provided a solid foundation for understanding your needs as your software provider and making sure this department meets and exceeds them in terms of accuracy and efficiency.

Kelly Jackson

A/R Manager

Start Date at D.H.S.

August 1999

Previous D.H.S. Positions

Administrative Assistant, Training Coordinator, and WebMD Enrollment Specialist.

Summary of experience

As the A/R Manager I administer and oversee the financial accounts for nearly 850 unique customer sites! From support fee billing to Medi-Span renewals, from medical and pharmacy claims invoices to Outcomes Benchmarking (ORYX) fees, from new contract payments to optional module orders, we can generate over 10,000 invoices in one year alone. I am considered the “eye in the sky” that tracks them all!

My experience has led me to become a tremendous resource both internally, and for our customers, with my extensive knowledge of our customer's account history.

Why I work at D.H.S.

D.H.S. has offered me the opportunity to advance as a person, along with the company.

The professionalism we strive for with each of our customers is the same you will receive when entering our building and meeting our employees who make D.H.S. operate as a team. Our competitors have their work cut out for them, from our quality product to our quality staff.

Erin Vance

Receptionist

Start Date at D.H.S.

June 2010

Why I work at D.H.S.

I have felt welcomed since my first day at D.H.S. It’s great to be in a friendly atmosphere with such driven people. I enjoy speaking with our customers and look forward to continuing to learn about CPR+!

Jennifer Evans

Billing & A/P Assistant

Start Date at D.H.S.

November 2010

Experience & Background

Before working at D.H.S., I worked at a similar company, also in Finance / Admin where I had 8+ years of experience working with customer accounts, A/P & A/R.

Why I work at D.H.S.

From the moment that I interviewed with Jeff and Steve, I knew that D.H.S would be a great place to work. I am very excited to be part of a wonderful team and look forward to being part of the continued success of D.H.S.