Current Position:Documentation Specialist
Phil Raynes
Current Position:
Documentation Specialist
Start Date at D.H.S.:
February 2004
Years of Industry Experience:
10 years experience in the Technical Writing and developing online training.
Previous Industry Experience:
I’ve worked for three highly regarded companies in their industries (Micro Center (retail), Qwest Communications, and Cardinal Health Distribution) as a Technical Writer, Instructional Designer, and e-Learning Project Manager.
Certification/Knowledge:
I have a Train the Trainer certification; produced many documents, manuals, and training materials. I keep up-to-date with the latest trends and techniques used in the Tech Writing and e-Learning fields.
Work on Other Teams, Committees or Projects:
At Micro Center, I headed up the conversion of paper-based documentation to electronic-based documentation. In 2005, I helped implement the CPR+ On-Demand Training system.
Why I work at D.H.S.?
Having previously worked for D.H.S. in ‘98-’99, I was given the opportunity to come back to a company that truly respects its employees and work in an environment that allows me to apply my professional skills. I’m involved in developing and maintaining the D.H.S. website, our Learning Management System, Help screens, User Manuals, marketing materials, and much more.